Privacy Policy

At Tielle Intimates Limited, we highly value your privacy and are committed to protecting your personal information in compliance with all relevant laws and regulations. We collect, process, and use your personal information responsibly and transparently to support our legitimate business activities. 

This Privacy Notice outlines how we may collect, store, disclose, share, and use the personal information we gather from you. It relates to your use of our website (www.tielleintimates.com) and any affiliated pages (collectively referred to as the "Site") or your purchase and utilization of our products and services (collectively referred to as our "Products and Services").  

We reserve the right to update this Privacy Notice as needed, with amendments posted on this Site along with the effective date of the modified version. By accessing the Site after any modifications to this Privacy Notice, you are considered to have accepted these changes.

The Information We Collect About You

 

What is personal information?

For the purpose of this Privacy Notice, we define personal information as information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an identifiable individual or household. Personal information does not include publicly available information or information that is de-identified or aggregate consumer information.

We collect and process personal information from you through various methods: 

By accessing our Site or social media pages, submitting personal information to us, making purchases, using our online services, participating in our loyalty program, taking quizzes, creating an account, or signing up for our newsletter or SMS services, you consent to the collection, use, sharing, and disclosure of your information as outlined in this Privacy Notice, as it may be updated periodically.

 

Types of Personal Information We Collect

We may collect and utilize the following types of personal information related to your use of our Products or Services:

 

Personal Information You Provide to Us

Automated Collection of Personal Information

In addition to the personal information you provide, we, along with our third-party service providers and advertisers, may use various technologies to automatically collect usage information as you interact with the Site. This information may encompass data we automatically collect while you browse the Site, including your IP address, device type or client/user identifier, device advertising IDs, browser type/identifier, operating system, pages visited, and similar information. We also collect information about the content of our web pages you have viewed and the searches you have conducted.

Third Party Advertisers

Third-party vendors, including Google and Facebook, utilize cookies and other technologies to serve advertisements based on your visits to the Site. These third party cookies enable advertisers to display ads to our users based on their previous visits to our site and other websites on the Internet. These technologies can link your other online activities with our Site for the purpose of delivering relevant advertising content. Users may opt-out of the use of third party cookies, includingmby visiting the Google Ad and Content Network privacy policy or adjusting their browser settings. We have integrated the following advertising methods with our Site:

• Search Advertising and Remarketing with Google Search/Google Display/DoubleClic k/YouTube.
• Facebook/Instagram Advertising/Remarketing.
• Email Marketing.
• Attentive SMS Marketing.

How We May Use Information About You

 We collect and use personal information for Tielle Intimates’ legitimate business purposes. These purposes include:

• Providing you with products.
• Fulfilling the purpose for which you provided us with your personal information.
• Communicating with you.
• Processing your orders.
• Executing contracts between you and the Company.
• Marketing our products to you.
• Processing payments and shipping.
• Managing accounts.
• Enhancing the functionality and effectiveness of our websites.
• Safeguarding the security of our website.
• Preventing fraud.
• Complying with applicable laws, rules, or regulations.
• Using your email address to communicate with you and deliver advertisements about our Products and Services.

Who We May Share Your Personal Information With

We do not sell your personal information to third parties. However, in certain situations, we may engage other companies and individuals to perform functions on our behalf, including web hosting platforms, e-commerce platforms, customer service providers, and shipping services. These third parties may access your personal information to execute the functions for which they were engaged. Tielle Intimates Limited obliges its service providers, who offer services on our behalf (such as our e-commerce platform), to uphold the privacy and security of your personal information.

We may share your personal information with third-party advertisers for marketing purposes. We may also share your email address with third parties providing marketing services on our behalf to create lookalike audiences for targeted advertising. However, sharing your email for this purpose will not result in third-party advertisements being sent to you.

We may disclose any information, including personal information, that we deem necessary, at our discretion, to comply with applicable laws, regulations, legal processes, governmental requests, protect ourselves from fraudulent or illegal activity, and defend against legal claims.

 

How We Safeguard Your Personal Information

We are committed to maintaining the security of your personal information in compliance with all relevant laws and our policies. We take commercially reasonable measures to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

How Long We Store Your Personal Information

We do not retain your personal data for longer than necessary to fulfill the business purposes for which the information was collected or processed, or to comply with applicable legal or regulatory requirements. Personal data will be retained for at least the minimum period required for retention under Tielle Intimates Limited's records retention schedules.

Your Options Regarding Your Personal Information

You have choices concerning how we use your personal information to communicate with you and send you marketing information. You can opt out of receiving future marketing communications from us at any time by:

Furthermore, you have options available through the device or browser you use to access the Services regarding your cookies and other browser settings. For information about privacy settings on your browser, refer to resources such as Google Chrome. You can also adjust settings on your mobile device to control how and whether your location is shared with us. Check resources like Apple for guidance on this.

Our Policy on Children's Information

Our Site is not intended for use by individuals under 13 years of age. If you are under 13, please do not provide any information to us through the Site. We do not knowingly collect or use personal information from individuals under 13. If we learn that we have inadvertently collected or received personal information from a child under 13 without verified parental consent, we will delete that information. If you believe we may have information from or about a child under 13, please contact us. 

Links to Other Websites and Services

The Site may contain links to other websites not operated by us. We have no control over how these websites collect your information and no liability for the practices, policies, and security measures they employ. Prior to submitting your information through these websites, we recommend that you review their privacy notices.

Do Not Track Requests

We do not currently respond to browser 'do not track' requests. Additionally, we do not have control over and are not responsible for third-party tracking technologies that may be utilized on our Site. These third parties may present you with content based on tracking your activity across various websites. Your use of our Site implies your potential encounter with third-party tracking technologies.

How to Contact Us

If you have questions or concerns about our use of your personal information, please do not hesitate to reach out to us using the contact methods listed below. If you have a complaint or concern about how we are handling your personal information, we will work to address it.

Mail:

Tielle Intimates Limited

 Email: support@tielleintimates.com